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E R P
Enterprise Resource Planning or ERP is a term used
for integrated, multi-module application software
packages designed to serve and support business functions.
These include software for manufacturing, order entry,
accounts receivable and payable, purchasing and human
resources. ERP is the use of packaged software rather
than proprietary software written for one customer.
Read how RippleImpact provides client value through
management and information technology services related
to implementing ERP.
Case Study 1:
Client:
The client manufactures chemical additives which are
used in the manufacture of soaps, detergents, and
cosmetics. They have a corporate office and 5 factories
in different geographical locations.
Challenge:
All operations at each of the factories were done
manually. This resulted in inconsistencies in the
presentation of data, inaccuracies, and enormous time
delay. The client had serious problems with duplication
of work, oversupply of products that weren't selling
along with a shortage of products that were in demand,
and an inability to identify and broadcast in a timely
manner, information about suppliers that provided
sub standard raw products, and clients who did not
pay on time.
Solution:
We recommended a complete ERP solution integrated
into their accounting system;
Benefits:
1. Immediate real time information exchange on both
inventory and the intended production avoiding the
duplication of work and allowing a more rational planning
of production.
2. Identification and broadcast of sub standard suppliers
resulted in a lower cost of production, as fewer shipments
failed to meet quality assurance tests.
3. Identification and broadcast of delinquent clients
allowed better management of receivables and fewer
write offs.
Case Study 2:
Client:
The client is a mid-sized company in the pharmaceutical
industry that manufactures generic drugs and non-drug
products such as vitamins and herbal supplements.
Their sales force sells a complete line of products
for pharmacies, including some products that are manufactured
by other firms in this industry.
Challenge:
With a sales force of over 50 agents in the field
at one time, and a paper based order entry process,
sales agents often created orders for products that
were out of stock, and were out of date on product
pricing. In addition, the firm had a poor ability
to anticipate demand for its products in a timely
manner.
Solution:
We recommended a boutique ERP solution that was focused
on inventory and order tracking for a direct sales
force.
Benefits:
1. Real time order tracking that all of the sales
agents could access in the field greatly reduced orders
for items that were out of stock, and incorrect pricing.
2. A benefit unanticipated by the client was that
automated generation of the invoices resulted in better
management of receivables and reduced administration
costs.
3. Better knowledge of current inventory helped the
sales force improve their closing ratio with their
clients and avoid annoying clients by ordering out
of stock items.
4. Real time knowledge of inventory and demand helped
the company to better anticipate demand for its products.
Case Study 3:
Client:
The client is an aircraft manufacturing company who
deals with the production and maintenance of the aircraft
engines.
Challenge:
Deal with the production and maintenance of the aircraft
engines and then sell them to the customers and the
brokers and then after maintenance they need to get
the approval of the Federal Aviation Authorities (FAA)
to get the engines to go live. They were going manual
and the communication between the engineers and the
FAAs was tiresome and used to take a lot of time.
There has been a error prone production and delivery
of the engines and also to track down the histories
of the engines.
Solution:
We recommended a total package for the enterprise
integration and web based interaction system in which
the FAA and the engineers can share a lot of common
histories of the engines to track their functionalities
and how they are being maintained.
And it also helps them to grant the approval in no
time rather than sending emails and then the certificates
to be issued manually via mail.
Benefits:
- Ease of communication between FAAs and the client's
engineers.
- Less time for the production and maintenance of
the engines.
- Less time for the maintained engines to come to
live.
- Delivery and inventory control becomes easier.
- Tracking the error prone engines becomes effective.
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